退款政策

Return Policy

If you would like to return or exchange an item purchased on www.ridenowstore.com, please send us your request within 7 days of delivery date.

Important:

To be eligible for a return/exchange,Items must be returned in new & unused condition, with all original packaging and tags attached.
Original shipping charges are non-refundable.
When returning or exchanging items, Customers will be responsible for the charges of the return/exchange shipping.
RideNow reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items, otherwise, the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at store@ridenowtech.com.

Returns:

If you are returning your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion (50%–80%) products, as well as products purchased with discount codes of 50% or more, are final and cannot be returned or exchanged. Orders placed using a gift card cannot be exchanged but can be returned. The actual refund amount is the payment amount.
To prioritize the health and well-being of our customers, strict hygiene standards are a must.

You need to send your proof of purchase, the item you wish to return or exchange, and the reason for the return or exchange to our customer service email at store@ridenowtech.com.
We will review your request. Once your return or exchange is approved, we will provide you with the return warehouse address. We recommend using a shipping service with tracking and signature confirmation.
Customers are responsible for all shipping costs associated with returns or exchanges.
Once the returned item is received and inspected to ensure that everything is in order, we will arrange the exchange or refund. Refunds will be issued to your original payment method within 1–3 business days after the returned item has been received and inspected.

Exchanges:

If you are exchanging your items, please make sure to send back any items you’re returning within 7 days of the request approval.
We will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. Exchanged items are shipped free of charge.
A maximum of one exchange per item will be allowed, the item that has been exchanged once can not be returned or exchanged again.